If you can't find your email, please check your spam folder. These rewards do not include the console versions, as the stretch goal was not achieved.We thank you for your understanding.Īll Backers who are eligible for the La-Mulana 2 OST should have had an email with a key for it (Kickstarter Backers) or had it automatically generate in their Playism Game Library (Playism Backers). We have been working really hard to get all the rewards that were promised to backers to the backers, and are working to get the currently unavailable rewards ready. We have been listing that very clearly on the Kickstarter and Playism pages since day one. I'm afraid that Kickstarter and Playism backers are only entitled to the PC version of the game. I'm a backer, and I want a PS4/Xbox One/Switch Copy instead of my PC Copy We are handling these manually because there is no automatic system in place. If you would like your DRM-free copy, you have to email Playism and ask them for it. I made a Playism Account, why is my Kickstarter reward not automatically appearing there? We WILL contact you for your shipping address when those rewards are ready. We haven’t collected any shipping addresses since the physical rewards are not ready to be sent. My shipping address is wrong / I want to confirm my shipping address. Please click on the “Download” button in your Playism Game Library. We WILL contact you when we need info from you though! The physical rewards aren’t ready yet, and we can’t say when they will be yet. When will the Physical Rewards be ready? Will you contact me? For Kickstarter backers, email us at from the email you use on Kickstarter, and we will add it to your Playism Account. We will be releasing the other rewards as they become available.įor Playism backers, this should already be in your account. With all the focus on getting the game released, some rewards are not ready yet. I only have the game, where are the rest of my rewards. Please check the Add-Ons section of your Playism Library to get your reward. Playism backers had their rewards automatically generate in their Playism libraries. I am a Playism backer, and I haven't received my reward/didn't get an email. If you cannot locate your email, please email and let them know that you can't find it anywhere (including spam). Please check your Spam and Promotions folders to see if your email landed there. I am a Kickstarter backer, and I haven't received my reward.Īll Kickstarter emails were sent out on July 27th.
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